Cristina Dolan
President and CEO
WordStream, Inc.
Fields: E-commerce, media
Specialty: Leadership
Nominated by: Meredith Ainbinder
Excerpt from nomination: "As President and CEO of WordStream, Cristina Dolan drives the company's strategic business operations and partnerships. She brings to the company a love of technology, the drive to succeed in the evolving world of technology and the business acumen that proves inspirational to those around her. She has combined professionalism with technical knowledge and marketplace savvy and should be profiled because of her varied background and accomplishments.
Before joining WordStream, Dolan was a founder of OneMain.com, one of the ten largest Internet service providers. There, she conceived and launched the cornerstone of OneMain.com, the Geographic Communities, local Web portals for OneMain subscribers. She played a critical role in many corporate functions including the OneMain IPO road show and many investor and media presentations. Dolan also served as Oracle's director of e-commerce sales strategy for the Americas. She initiated partnerships with Oracle's largest customers and created innovative ways of targeting and developing electronic commerce opportunities to increase Internet software market share. Dolan worked as director of operations and technology for the ABC Multimedia Group, the interactive media unit of ABC, Inc, where she developed and implemented technology strategies for ABC's online entertainment products, including the 1996 Academy Awards Web site. She has also served as the director of operations for the Hearst Corporation's flagship Web site HomeArts.
Dolan has served on Microsoft's Internet Advisory Board, the Netscape Internet Publishing Advisory Board, and within the New York Chapter of the Institute of Electrical and Electronic Engineering (IEEE). She is the New York City Opera Internet Advisor, a member of the education committee of the New York City Opera Board, and a member of the Alumnae Board of Directors of the Greenwich Maplehurst Alumnae Association. A past U.S. National Skeleton Champion and a second place in the World Cup, Dolan has been profiled in the book, "The Quiet Storm: A Celebration of Women in Sport."
What was your first job and what did you learn from it?
A volunteer librarian in high school. It was my only non-tech job, but it gave me a sense of
the value of having access to information in our lives. I
learned about the Dewey Decimal system and the value of organizing
information so that it can be retrieved. The internet is doing
what I did so much faster, without having to manage the physical
asset.
Who is your hero, mentor or person you most admire? Why?
Leonardo DeVinchi, because he was able to succeed as an artist
and then went on to succeed as a scientist. Leonard achieved
recognition as a as both a left-brain and right-brain genius.
It is hard to grow in your career when you are put
it a box that limits you. Even Leonardo had to be creative in
launching his career in science by focusing on the scientific
aspects of his artistic career when applying for a job.
Often you hear someone described as 'just' a technologist,
artist or sales person. Interdisciplinary skills can help
people approach situations in truly revolutionary skills.
What is your favorite book?
"The Little Engine that Could," by Watty Piper.
What advances in your field do you envision over the next 10 years?
Information and communication are traveling faster and faster.
Today with wireless communications you can get almost anything
at your fingertips.
I believe that soon communications will go beyond the transfer of data, it
requires the understanding and exchange of ideas. This means
that information will not be limited by language barriers. Today roughly
95% of all translation is done by humans which is not the most
efficient mechanism for instantaneous communications. Access to
information is critical to the growth and survival of all cultures
and nations.
WordStream's technology will play a big role in this advancement.
What do you see as the single most interesting element of your work?
The ability to play a role in bringing an important and revolutionary
technology to the marketplace.
What do you consider to be your greatest accomplishment?
I would say one of my most interesting and different accomplishments
was competing in Skeleton at the World Cup and US Nationals.
(A bobsled sport, similar to luge but head first
face down on the bobsled track.) Sports teach you a lot about
yourself like your fears, ability to focus and determination.
What was your greatest challenge and what did you learn from it?
At one point I was launching a product and had a critical deadline.
We had scheduled a media event [and] we could not change it. We still had a lot
of work on product development and needed to close several contracts
to launch the product. Someone close to me had a terrible accident
and I spent several sleepless weeks commuting between intensive
care and work. Together with my team we met our goals and had an
extremely successful product launch.
If I had focused on the horrors of the situation instead of creating
the plan for success, we would never have pulled it off. Life has
ways of sidetracking us and you can feel sorry for yourself and be
angry and bitter or you can create a plan and enjoy the rewards of
successful execution.
What strategies do you use to maintain balance in your life?
I run 6 miles every morning. My husband and I try to spend half
our weekends just relaxing and being nice to ourselves. It helps
keep life in perspective.
What advice would you give to young women who want to enter your field?
Follow your heart and be passionate about your dream and you will find
the way. You will succeed but not without a few setbacks.
You will need to be creative in solving your problems ... and remember nothing good comes without lots of work.