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FREQUENTLY ASKED QUESTIONS

Joining WITI
I'm trying to join WITI, but it keeps telling me that you already have my information/email address.
You are already in our database as a user of www.witi.com. To join WITI, go to http://www.witi.com/regforms/membership_registration_form.php and choose your membership package. When you click "Submit" you'll be asked to log in. Log in as a Returning User with your current username and password.


Logging in to WITIWeb
What is my password?
Complete this form and we will email your password to you.

I can't get into the members section.
While you may be registered as a user of the sites, you may not be a WITI Member. There are some areas of the site reserved for members only. More information on WITI membership is available here.

I type in my user info correctly, but I'm still not able to log in.
You may be using an older version of your login information, or you may be attempting to access a members-only area. Please send your real name plus the user name and password combination you are using to us via our Tech Support Form. Please include what you were attempting to access in your message.

I'm trying to join WITI, but it keeps telling me that you already have my information/email address.
You are already in our database as a user of www.witi.com. To join WITI, go to http://www.witi.com/regforms/membership_registration_form.php and choose your membership package. When you click "Submit" you'll be asked to log in. Log in as a Returning User with your current username and password.

How do I change my user name?
Change your WITI user name here.

How do I change my password?
Change your WITI password here.


WITI Mailing Lists
How do I get off your mailing list?
Update your WITI mail preferences here. Please note that you must enter your address EXACTLY the way it is in our records. If you have multiple addresses or a new address, please check the bottom of the last email received from us to determine which address we have for you. If you are still unable to remove your address from the list, please send us your request via our Tech Support Form.

Can you change my email address on your distribution list?
Please send us your request via our Tech Support Form. Please indicate which mailing list you are on.


Updating Your Contact Information
How do I change my email address?
Update all your contact information, including your email address, at www.witi.com/users/update_info_form.php.

Can you change my email address on your distribution list?
Please send us your request via our Tech Support Form. Please indicate which mailing list you are on.


Local Networks
I just moved. How do I change my primary Network?
Your Network affliation is based on your location. Simply update your contact information at www.witi.com/users/update_info_form.php and your Network will be automatically updated.

Is there a network here locally?
A complete list of local networks is available here.


Still Looking for Answers?
Please contact Tech Support or call us at 818-788-9484.