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WITI BUSINESS
Tools to Minimize Workplace Conflict and Maximize Productivity
2. Know how your staff is feeling. It's a big world out there and everyone doesn't think the same way. 3. Create a collaborative atmosphere and support collaborative relationships. 4. Know how to ask questions appropriately and how to hear complaints. 5. Analyze and understand a communicative breakdown and then know how to correct it. As an example, address the unsaid so that all problems can surface. 6. Encourage brainstorm in order for ideas to flow comfortably. 7. Understand the strength and weakness of both verbal and nonverbal communications. The ability to communicate well should be a manager's strength, but it should be encouraged and expected by everyone, and if necessary, taught to everyone within one's department. Ask staff how communication and dealing with conflict are rated? Be honest with yourself and ask yourself how good a boss you really are? If improvements are in order, inquire from WITI how your company might schedule a couple of training sessions. |
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