Scholars have shown that having a wide circle of relationships is a common attribute of leaders. Taking a more monetized view, according to Thomas Stanley of Georgia State University, 80% of all millionaires are networkers. But in spite of this evidence, I, like many of you, hate ‘networking.’ It seemed so superficial when I would go to ‘networking’ events. The crowd was divided in to two groups: those that were furiously throwing business cards at each other trying to determine if somehow they could ‘use’ each other, and second, people like me that clung to the wall and the appetizers, and ran for the exit at the earliest possible moment. I never achieved any meaningful exchange that way, which validated my view of networking as worthless.
And if someone was good at it, it seemed like they were somehow cheating. It was ‘schmoozing’ and ‘brown-nosing’, and I, as a Systems Engineer with IBM, worshipped at the altar of technical skills. Having relationship skills didn’t seem as valuable as technical skills. Add to that the American cowboy mythology of individualism – the cultural belief that we succeed or fail based on our own efforts only – and I avoided networking whenever I could.
My first teacher was not wise council but instead a bad example. He was not very good at his job, but he was very good at establishing and managing the relationships around him that he needed to progress in his career. It was the dreadful old saw, “its not what you know, its who you know.” I didn’t seek to emulate that, but the experience did point to the power of focusing on relationships. I, however, had to do it in a way that was reciprocal and respectful. I realized that my career would move forward faster if I did my job well AND built personally and professionally rewarding relationships with people at all levels. I redefined networking and made it work for me.
My redefined networking emphasis is on building ‘social capital.’ The term better captures for me the concept of a mutual exchange of value, of building relationships based on reciprocity and shared values. The term has been defined by Dr. Wayne Baker, Professor and author of Achieving Success Through Social Capital, as the “contribution to and use of the many resources available to us in and through our personal and business networks.” Notice that he leads with “contribution to” and not “use of.” Robert Putnam, author of Bowling Alone, believes that “the basic idea of social capital is that networks have value for transmitting information and for under-girding cooperation and reciprocity.”
I know I am not alone in my evolving understanding of building meaningful relationships. Lee Silvestre, Director of Mission Innovation at Raytheon, spoke at a conference of maturing in her career to focus on building bridges, networks, communication channels and mentorships.
Building bridges and communications channels internally and externally has become more important not just over the course of a career, but as the nature of work itself is changing. Now, with high productivity expectations spread across ‘matrix management’ organizations, having those internal and external networks make you more effective. They are also a risk management plan if your job is eliminated or sent elsewhere.
To understand how to build social capital, we need to do a quick assessment of where it is today. Review the quick quiz below, courtesy of Dr. Baker.
- 1. Do most of your friends know each other?
- discuss important matters with?
- have work related discussions with?
- need support from?
- socialize with?
2. What are the different groups are you involved with? This could be religious, athletic, civic or other groups.
3. Who do you:
As a consultant that puts together Strategic Advisory Boards for companies, I can attest to the tremendous value in being with others that are different than you. When talking with a client about this recently, I asked him if he had outside advisors. He did, but they were all like him: older, white males. That, to me, is like talking to yourself! Whether we as consultants are putting derailed projects back on track or creating business strategies, it is imperative that we look outside the immediate and obvious choices. It is part of our methodology, and should be part of how you operate as well. How can we learn if we are only talking to ourselves?
So how then can you build your own social capital? We’ll review how we link our networking and business strategies in the next column, and are very interested in any success stories you may have. Please send an email to mcook@ageos1.com and lets continue the conversation!
Part 1 | Part 2 | Part 3
