Featured Speaker(s)

Charlotte Purvis
Purvis Communications Inc.

Coach, Consultant, and Public Speaker since 1985


Charlotte Purvis has had a life-long interest in how people relate to and communicate with one another. She has been fortunate to turn this interest and her academic training at the University of Wisconsin (B.S., M.S.) into a successful consulting, coaching, and public speaking business.

Charlotte provides consulting and coaching for clients who want to excel in their:

Customer service on the telephone
Delivery of training programs
Speeches and media presentations
Professional development
Personal development



Charlotte’s approach to coaching and consulting is based on her “Five Fundamentals of Communication.” The fundamentals are: Courtesy, Clarity, Consistency, Conciseness, and Confidence. Her clients have reported that these fundamentals serve them well in business and in their personal lives.

In response to client requests, Charlotte has developed “Coach-the-Coach” programs. These programs allow her to transfer her intellectual property and serve as a mentor to clients who want to become internal coaches in their respective organizations.


Client list

Ajilon Consulting
American Council on Education
Digital Recorders Inc.
GlaxoSmithKline (since 1997)
IBM
Lucent Technologies
Nortel Networks
North American Network
North Carolina Central University
North Carolina State University
SPICE (Strong Parental Involvement in Community Education)
The Coach Connection
Vialog Corporation



Selected accomplishments, 1985-2006

Maintained steady growth with nearly 100% of contracts resulting from referrals and repeat business.
Since the mid-1990s, influenced the protocol and procedures for a total of more than 1 million telephone calls and conference calls each year.
Received the 1999 “Pace Award” from TeleSpan Publishing Corporation for the “wonderful contributions” made to the teleconferencing industry for more than a decade.
Quoted in publications including The News and Observer (Raleigh, North Carolina), The Miami Herald, Selling Radio, and Writer’s Digest, and was featured in a blackenterprise.com article in January 2005.
Selected as a Member Coach with “The Coach Connection,” providing both Personal Coaching and Life Coaching by telephone for clients nationwide; is one of 138 coaches accepted of 1200 who applied.



“Celebrating 21 years of service to some of the best clients in the world”