Keith Martino (www.KeithMartino.com) is head of CMI, a global consultancy founded in 1999 that customizes leadership initiatives for technology companies and IT departments. Keith is the author of "Expect Leadership in Technology." After more than 20 years and numerous awards at FedEx, Xerox, and Baxter Healthcare, Martino and his team provide world-class counsel and proven web-based tools that produce consistent results for companies like Oracle, Verizon, and Peach State Technologies.