Poorly performing managers cost billions of dollars every year. Yes, that's billions with a "B." It's financially smart and responsible to learn how to thrive not merely survive in the "boss-lane." It's not luck, a good guess, trial and error but a carefully crafted offense. Understandably, the average boss is not prepared for a chaotic work climate, varying attitudes, unpopularity, being accountable for others - the human element. But who wants to be average? We want exceptional bosses who thrive in their environments.

In this webinar, you will learn how "boss success" depends greatly on understanding the "human element" in managing others and why so often it's overlooked. You will pinpoint where you have missed the mark and learn how to get back on track. Tiana will cover these 10 points:

- Employee-Centered Leadership
- Reciprocated Trust
- Holistic Learning
- Responsible Honesty
- Transparency
- Recurring Feedback
- Intentional Coaching
- Unbiased Listening
- A "Compassionate Probe"
- Visible Praise

Tiana Sanchez is a #1 Amazon Best Selling Author and CEO of Tiana Sanchez International, LLC, an organizational training and development company working in tandem with businesses and educational institutions to foster a more confident and competent workforce in the new economy. For over a decade, Tiana has presented, coached, and/or trained for entities such as NALEO Educational Fund, Verizon, St. Baldrick's Foundation, Southern California Edison, Stanford, UC Merced, and Cal State LA, and has left a legacy of profound results for employers in the hospitality, finance, education, and nonprofit sectors.