1. What was your first job in technology?
I was a programmer/analyst working for Control Data Corporation immediately following graduation from college. We developed some of the earliest wide band graphics and timesharing software. Our customers used the systems to solve problems in fields such as seismology and ship-building which were previously unsolved.
2. Who has been your most significant mentor? Why?
I can't identify a single, most significant, mentor. I have been fortunate to be surrounded by people with special skills who have been willing to help me -- especially to help me see into my blind spots. Perhaps a manager about a decade ago who is still the best listener I have ever known contributed most by helping me become a far better listener.
3. What has been your greatest challenge and what strategies did you use to overcome
My greatest challenges have been managing change, especially in recent years when the need to change much more quickly has become so critical. It is especially challenging to work with a successful organization and achieve enough change, fast enough. To overcome the obstacles I use my experience. I also study what is going on in change management, seek advice from others facing the same challenges, and listen to industry leaders facing the same challenges. I saw Carly Fiorina of Hewlett-Packard speak at a conference last week and got a lot out of her comments about change at HP which I can apply.