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Managing the
By Dana Brownlee

The Problem--Sherry couldn't stop thinking about her last team meeting as she walked down the hall towards her office. Slamming her office door behind her, she let out an exasperated scream and looked for something the punch! Her team was driving her absolutely crazy and she channeled Scarlett O'Hara as she proclaimed, "I will never run a meeting like that again!"   Read More

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Instant Expert: Fixing a Scratch
By GEICO Staff

There are certain things in life that are best left to the professionals (dyeing your hair blonde, performing open heart surgery-you get the idea.) But basic car maintenance isn't one of them. Each month, mental_floss and GEICO team up to walk you through an essential auto-related task, helping you become that much more accomplished (and not to mention, more financially responsible) in the process.   Read More

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It's Time to Standardize Social: Introducing the Social System
By Gretchen Fox

In my last blog post, "No, it's not you�"Social Media Advice Really Is All Fluff," I called for social professionals to take action and set some standards to improve our industry. Today, I'd like to share the simple, straightforward, easy-to-follow, systematic and scalable approach my business partner, Kyra Reed, and I have identified (and visualized) for how to develop a social strategy and program. We are calling it The Social System.   Read More

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Virtuous Machines -- How Analytics Will Underpin Artificial Intelligence
By Isabelle Guis

Socrates' view of human nature is summed up in the doctrine: to be knowledgeable is to be virtuous. Researchers in artificial intelligence have relied on philosophy (thinking about thinking), in addition to examining smart animals and engineering intelligence in machines. Tech companies like Apple and Google are already trying to build programs capable of reproducing human capabilities to learn and solve problems.   Read More